FREQUENTLY ASKED QUESTIONS

Most Instant CE courses are written by Kelly McClintock, licensed counselor, educator, founder of Instant CE, and #1 best-selling author. Kelly brings decades of clinical experience and a passion for creating continuing education that is practical, engaging, and easy to apply in real-world settings. We also feature select courses written by other qualified, licensed professionals. All contributing instructors must meet our professional standards and pass our internal quality review process to ensure every course meets the high standards our learners expect. Interested in becoming a course creator yourself? We’re always looking for fresh, high-quality content. Learn more about joining our Instant CE Course Creator Program (https://instantcontinuingeducation.com/shop#course-creator-program)on our website.

Yes, but we make it easy.   You can create an account using Google, Apple, LinkedIn, or Facebook. This account will store all your courses, certificates, and purchase history in one convenient location. This makes it easy to track/access your CE's, work at your own pace, and pick up where you left off.

Currently, Instant CE courses are delivered in convenient online book-style format (text-based modules you can complete at your own pace). We’re actively working on expanding our format options — including audio and podcast-style courses for professionals who prefer to learn on the go. Be sure to subscribe t(https://instantcontinuingeducation.com/home#subscribe)o our email newsletter to receive updates on new formats, course releases, and exclusive offers.

We offer huge (50%) discounts to repeat customers.  When your renewal rolls around, you can retake any previously completed course/bundle for half price. Simply log in and apply your renewal coupon. We also provide exclusive discounts and special offers to our email newsletter subscribers. Subscribe here (https://instantcontinuingeducation.com/home#subscribe)to stay in the loop and save on your continuing education.

All courses list both the initial price and the retake price. Save 50% at when you re-take any previously completed course or bundle. Simply log in to your account to re-purchase any course and apply your renewal coupon! So easy!

We strive to keep our Board Approvals list as accurate and up to date as possible. Because each state licensing board has its own rules and requirements, approval standards can vary. We encourage you to review our Board Approvals (https://www.instantcontinuingeducation.com/board-approvals)page to confirm whether your state board accepts our courses. If you are unsure or have specific questions about your licensure requirements, we recommend contacting your state board directly for final verification.

Once you complete all sections of the course and pass the final test, your completion certificate is available immediately for download. Your certificate is also permanently stored in your account, so you can access and download it anytime you need it in the future.

Yes — Instant CE automatically reports course completions to CE Broker for state boards that utilize the CE Broker reporting system. You can review our Board Approvals (https://www.instantcontinuingeducation.com/board-approvals)page to confirm whether your specific state board participates in CE Broker and whether we report for your license type. The Board Approvals page also outlines how frequently completions are reported. If your board does not use CE Broker, you can download your certificate immediately and submit it directly to your board if required.

You must score 70% or higher to successfully pass a course and earn your certificate. If you don’t pass on your first attempt, no worries — you can retake the test as many times as needed at no additional cost until you achieve a passing score.

We accept all major credit and debit cards. We also accept these payment methods: • Apple Pay • Google Pay • Amazon Pay • Cash App Pay • Bank Account • Afterpay • Affirm • Klarna • And more

Currently, customers can only purchase one course at a time. This feature is for your convenience as it eliminates confusion and mis-purchases. Our team is currently working on adding a shopping cart feature.

Most courses are accessible for 6 months from purchase. If you need extra time, just contact us.(https://www.instantcontinuingeducation.com/contact-us)

Yes. Your progress is automatically saved, so you can log out and return anytime to continue where you left off.

Yes! You can access your courses and your account from a computer, tablet, or mobile device. Our courses are designed to be flexible and convenient, so you can complete your continuing education anytime, anywhere — on the device that works best for you.

We stand behind the quality of our courses and offer a 100% money-back guarantee. If you’re not satisfied, simply contact us (https://www.instantcontinuingeducation.com/contact-us)before completing the course, and we’ll make it right.

Yes — we offer Corporate Accounts designed for teams, agencies, and organizations. Corporate Accounts include custom CE plans, bulk pricing options, priority support, and centralized tracking so you can easily monitor your team’s progress and manage compliance from one convenient dashboard. To learn more about features, eligibility, and requesting a quote, please visit our Corporate Accounts (https://instantcontinuingeducation.com/shop#memberships-and-more)page.

Yes — Instant CE offers Live Trainings for groups and organizations seeking interactive, instructor-led continuing education. Our live sessions are available online or in person and are ideal for hands-on learning, team education, and real-time Q&A. We also offer custom training plans tailored to your organization’s specific needs. To learn more or request a quote, please visit our Live Trainings (https://instantcontinuingeducation.com/shop#memberships-and-more)page.